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ISO 9001:2015 – Quality Management Systems (QMS)
"Achieving Business Sustainability with ISO 9001"
ISO 9001 is designed as a guideline to help your organization design, implement, and maintain a Quality Management System (QMS) that aligns with international standards. This standard evolves with the changing business landscape to remain relevant, adaptive, and effective in achieving the core objectives of quality management.
The last significant change was made through the ISO 9001:2015 version. The ISO 9001 standard was amended through ISO 9001:2015/Amd 1:2024, which highlights QMS requirements related to climate change considerations. It is reported that the standard will undergo another revision in the 2025 version in response to rapid business changes and technological advancements.
Why is ISO 9001 Important?
Improvement of Product and Service Quality
Customer Requirements
Tender Requirements
Compliance with Regulations
Enhancing Credibility and Trust
Who implements ISO 9001?
- Manufacturing Companies
- Service Companies
- Government Organizations
- Construction and Infrastructure Companies
- Micro, Small, and Medium Enterprises
- Non-Profit Organizations
- Educational Institutions
- Technology Companies and Start-Ups
Consultation Phases
Pre - Consultation
Awareness Training
Document Preparation & Implementation
Internal Audit
Management Review
External Audit
(Frequently Ask Question)
It is not mandatory, but it is highly recommended to enhance competitive advantage and ensure compliance with international standards.
While not mandatory for all sectors, some industries such as manufacturing, healthcare, and construction often require this certification to meet customer requirements or specific regulations.
Yes. ISO 9001 helps small businesses enhance credibility and strengthen customer trust. The standard provides a framework for operational efficiency and helps small businesses compete with larger players in their industry.
No, ISO 9001 applies to all types of organizations, whether they produce physical products or provide services.
No, it is not mandatory. However, using software can help simplify the documentation, tracking, and reporting processes required by the organization.